SERVICES · WORKING WITH CJX

Your priorities.
A clear conversation.
A practical next step.

Knowing where to start can be the hardest part of a cybersecurity conversation. We begin with your business, explain the current platform and help establish whether an evaluation makes sense for you.

For solo entrepreneurs and small and medium-sized businesses, the focus is clear scope, understandable information and agreed responsibilities.

FROM FIRST CONVERSATION TO EVALUATION

Know what happens next.

Our current engagement begins with discovery and demonstrations of the working lab MVP. Pilot activities are subject to suitability, readiness and a written scope.

01
Initial conversation

Business discovery

Start with the concerns behind the enquiry.

Tell us about your business, the systems you depend on and who looks after your technology. Together, we identify the questions you want answered.

Purpose of the engagement

A shared understanding of your priorities and whether further discussion is useful.

02
By arrangement

Personal platform demonstration

Explore CJX Aegis in context.

Walk through the current platform with our team. Ask how device information, Aegis AI and reporting relate to your needs, and where further validation is required.

Purpose of the engagement

A clearer understanding of the current capabilities and their limitations.

03
Subject to suitability

Pilot scope & onboarding planning

Agree the boundaries before you begin.

For a suitable evaluation, discuss device coverage, data handling, access, responsibilities and success criteria. Actual onboarding depends on agreed terms and technical readiness.

Purpose of the engagement

A proposed evaluation scope and a clear list of prerequisites.

04
Included only where agreed

Evaluation review & next steps

Review what the evaluation tells you.

If a pilot proceeds, agree how its findings will be reviewed, who will participate and what information is needed to assess value.

Purpose of the engagement

An agreed review approach to inform the next decision.

WHAT GUIDES THE ENGAGEMENT

Clear expectations.
Shared understanding.

Your business comes first.

We ask about your priorities and existing arrangements, including the people and providers already supporting your technology.

Scope is agreed.

Any engagement should identify the work, deliverables, responsibilities, timing and commercial terms before it begins.

Decisions remain informed.

We explain the current capabilities and limitations so you can decide whether the proposed next step is right for your business.

ADD-ON SERVICES

Explore support for
a specific business need.

These service discussions complement the options on our Solutions page. Each focuses on the work involved, the expected scope and who would be responsible for delivery.

Proposed services · delivery availability to be confirmed

The services below are not confirmed operational offerings or packages available for purchase. We must establish delivery capacity, technical coverage, terms and pricing before making a service commitment.

ADD-ON SERVICESCOPE TO CONFIRM

Managed security review

For businesses exploring additional support with reviewing security activity.

Discuss analyst review, investigation, escalation and response coordination.

What needs to be agreed?

Monitoring hours, analyst availability, escalation ownership and permissions to act. A 24/7 service is not currently confirmed.

Discuss this service
ADD-ON SERVICESCOPE TO CONFIRM

Threat-hunting engagement

For a defined concern that warrants a closer investigation.

Discuss a time-bounded review of authorised security data and suspicious patterns.

What needs to be agreed?

The investigation question, data sources, specialist capacity, timeframe and findings report.

Discuss this service
ADD-ON SERVICESCOPE TO CONFIRM

Vulnerability review & prioritisation

For businesses seeking a clearer view of technical weaknesses.

Discuss assessment coverage and how findings would be prioritised for your team to address.

What needs to be agreed?

Assessment permissions, supported systems, deliverables and remediation ownership. Fixes are not implied by an assessment.

Discuss this service
ADD-ON SERVICESCOPE TO CONFIRM

Identity & access review

For questions about accounts, permissions and access activity.

Discuss reviewing agreed identity information and highlighting areas needing attention.

What needs to be agreed?

Identity platform coverage, authorised access, reporting boundaries and responsibility for changes.

Discuss this service
ADD-ON SERVICESCOPE TO CONFIRM

Compliance readiness support

For businesses preparing to answer customer, supplier or governance questions.

Discuss evidence organisation, documentation and responsibilities against an agreed framework.

What needs to be agreed?

Applicable requirements, deliverables and reviewer responsibilities. This is not certification, legal advice or a guarantee of compliance.

Discuss this service
ADD-ON SERVICESCOPE TO CONFIRM

Email & phishing readiness

For businesses concerned about deceptive messages and impersonation.

Discuss email-related controls, awareness needs and any proposed staff exercises.

What needs to be agreed?

Mail platform compatibility, consent for exercises, delivery capacity and agreed reporting.

Discuss this service
ADD-ON SERVICESCOPE TO CONFIRM

Cloud & SaaS configuration review

For greater clarity about the services your business uses.

Discuss a scoped review of supported cloud or software-service settings.

What needs to be agreed?

Authorised access, review criteria, service coverage and approval for any changes.

Discuss this service
ADD-ON SERVICESCOPE TO CONFIRM

Incident preparation & retainer discussion

For businesses that want clearer responsibilities before an incident.

Discuss preparation, escalation contacts and potential retainer or on-call requirements.

What needs to be agreed?

Specialist capacity, service hours, response commitments and exclusions. This website does not provide an emergency response service.

Discuss this service
Looking for mobile security?

CJX M Guard is covered on our Solutions page. Its supported devices, validated capabilities and availability need to be confirmed before an associated onboarding or support service can be agreed.

View add-on solutions

BEFORE YOU COMMIT

Clear answers
from the start.

Can I speak to CJX before choosing a service?

Yes. Tell us what you need help understanding. The first conversation helps establish your priorities and whether there is a suitable next step.

Do add-on services come with CJX Aegis?

No inclusion is implied. Any add-on service needs a separately confirmed scope, availability and commercial arrangement.

Will CJX work alongside our existing IT provider?

We can discuss how an evaluation would fit your existing arrangements. Access, responsibilities and any involvement from your provider should be agreed before work starts.

Is a demo a commitment to buy?

An enquiry or demonstration request does not enrol you in a paid service. Any fees and terms must be confirmed before you agree to proceed.

START WITH YOUR QUESTION

Tell us where you need support.

Whether you work independently or lead a team, we welcome a conversation about your business, your concerns and the outcomes you want to explore.

Talk to the CJX team

CJX AEGIS · FREE 30-DAY TRIAL

Understand your environment.
Know what to prioritise.

Explore what CJX Aegis can tell you about the devices included in your trial. Over 30 days, we aim to turn technical activity into a clear picture of what is visible, what needs attention and where further investigation is needed.

The trial is free for the agreed scope. Before it begins, we confirm suitability, supported devices, available capabilities and technical readiness. Requesting a trial starts a conversation; it does not activate access automatically.

BEFORE DAY 1

Agree the scope

We discuss your priorities and agree the devices, data sources, authorised contacts and success criteria. We confirm data handling, retention, access permissions and how findings will be reviewed. The 30-day period starts on the agreed activation date, once collection from the initial agreed devices has been checked.

DAYS 1–7

Establish visibility

Check which agreed devices are reporting, whether records are arriving reliably and which supported information is available. Identify missing data early and begin building an initial view of normal activity.

DAYS 8–21

Observe and review

Review the available activity and risk signals in the context of your business. Discuss recurring patterns, changes and data gaps at an agreed check-in. AI-assisted classifications support the review; they are not treated as confirmed incidents without supporting evidence.

DAYS 22–30

Explain the findings

Bring the evidence together in a trial findings summary and review it with you. Explain the priorities, confidence and limitations, then discuss whether further assessment or an ongoing service would be useful.

What you can expect at the end

  • A coverage summary: devices in scope, devices reporting, observed days and significant collection gaps.
  • Evidence-based findings: observations supported by the collected data, with the affected devices and relevant dates.
  • Business priorities: what deserves attention first, why it matters and suggested next steps.
  • Clear limitations: areas not assessed, uncertain findings and any additional information needed.
  • A review conversation: time to ask questions and consider your options.

If the evidence is insufficient, the result will explain the gaps and what is needed to resolve them. A trial does not guarantee that threats or weaknesses will be found.

What we need from you

  • A business contact and, where applicable, support from your IT provider.
  • Permission to connect the agreed supported devices and collect the agreed information.
  • Devices used normally and connected during their usual working hours.
  • Context about important systems, planned changes and unusual working patterns.
  • Participation in setup, the check-in and the final review.

Keep your existing security tools in place. Installation requirements, any system impact, support arrangements and permissions for changes are agreed before onboarding.

Is 30 days enough?

Thirty days can support a useful initial assessment of connected devices when the information is complete, reliable and representative of normal work. It is not a complete assessment of every system in your business. Rare events, seasonal activity, disconnected devices and systems outside the agreed scope may require more time or additional sources.

No alerts does not mean no risk. The trial is not a penetration test, compliance certification or guarantee that your environment is free of threats. Continuous incident response and automated remediation are not included unless expressly agreed.

What happens after the trial?

We review the findings and discuss your preferred next step. Any paid continuation, add-ons or additional work requires a separate agreed scope and consultation-based quotation. If you stop, we follow the agreed offboarding and data-retention arrangements, including removal of trial access and any deployed components where applicable.

Request your free 30-day trial ↗
Talk to CJX